What People Are Saying

cropped-IMG_1197.jpgIn her Animal Assisted Activities and Animal Assisted Therapy service, Terri has worked with Child Life Specialists, Chief Nursing Officers and Volunteer Services Managers.  Here’s what a few of them have said about their experiences working with Terri:

“I first met Terri Moss in 2007 when I purchased her book, Healing with Heart, for a number of colleagues at Kaiser Permanente. I’ve since worked closely with her in coordinating and facilitating the Animal Assisted Activity program at our hospital. Terri is one of the smartest, hard working, most ethical, caring individuals I have had the pleasure to work with.  She’s an inspired and passionate professional when it comes to seeing and implementing the therapeutic, healing potential of dogs in a hospital setting.”  

—Patricia Finnegan, retired executive Director at Kaiser Permanente and volunteer and coordinator for hospital Animal Assisted Activity services.

“I’ve teamed up with Terri since 1996 when she brought her therapy dog, Cody, to the pediatrics floor where I worked as a Child Life Specialist. Terri has a sensitivity to the needs of patients and over the years, I’ve seen her bring much joy and healing to patients through her work with her dogs. She’s professional, reliable and great to work with. I’d recommend her to any hospital wanting to establish an animal assisted therapy or visitation program.”  

—Pat Frasca, Sr. Child Life Specialist, UCSF Benioff Children’s Hospital Oakland

” I have worked with Terri and her  therapy dogs Lassie and Cali for the past 3-4 years in my role as a child life specialist on a pediatric unit.   It is truly a pleasure to work with someone who is so knowledgeable about dogs and its positive benefits on children, families, and medical staff in the hospital setting.  Terri is always responsible, professional, and really cares about bringing smiles and joy to the patients and the staff. ” 

 – Carla De Lemos, Child Life Specialist

“I have known Terri for almost two decades. She has been a leader in our all-volunteer organization, Therapy Pets. Over the years, she has shared her amazing dogs in a variety of settings. She is an excellent teacher mentoring new volunteers. She has done a great job evaluating new teams and facilitating their successful placement in acute care situations. Additionally, she has participated in some of the local library reading programs.  She has the ability to connect with volunteers and staff in a relaxed and caring manner. And, when I get a speaker request to share information about the healing that occurs with TherapyPets visits I never hesitate to call Terri.  I am delighted to have Terri as a colleague and a friend.”

-Terry Mitchell,MS, Audiologist, Kaiser Permanente

Volunteer Coordinator for TherapyPets, a nonprofit organization